Boot Guide

Frequently asked questions

Our FAQ is sure to answer nearly all of your burning questions regarding our boots! For more information about hoof health and general tips, refer to our hoof care guidance side.

Product information

Flex Boots are the first hoof boots for barefoot horses and ponies designed to work like human barefoot shoes. Made of soft, flexible materials, they move with the hoof instead of against it, offering protection and shock absorption without restricting natural movement.

Flex Boots feature a patented inner sole that works like an air cushion, an anatomically shaped breakover for easy rollover, and a patented toe callus that supports the hoof at breakover and push-off. Just like a natural bare hoof, they remain flexible at the back and more structured at the toe, ensuring comfort, support, and truly natural movement.

Classic Flex Boots are oval-shaped, with the insole measuring about 10 mm longer than wide. They suit hooves that are naturally a bit narrower.

Flex Boot Wide are equal in length and width, making them ideal for naturally round hooves. The Wide shell is also slightly more upright, to match the steeper angle often seen in round hooves.

Both styles use the same TPU gaiters, neoprene gaiters, and back straps, the only difference is the boot shell shape.

Flex Boots Classic and Flex Boots Wide come as complete boots: boot shell with TPU gaiter, neoprene gaiter, and back strap.

FlexHorse BLACK

The Basic Boot includes only the boot shell with TPU gaiter. To use it, you’ll need a neoprene gaiter and back strap, which can be reused from old boots or purchased separately.

Important: The price is the same whether you buy complete boots or the parts separately.

You can use Flex Boots on any hoof. However, if a horse is imbalanced and the same boot is always worn on the same foot, one area may wear out faster. The priority should always be to address the cause of the imbalance, but you can also rotate boots between feet to help them wear more evenly.

Both Classic and Wide Flex Boots can be used on front or hind hooves, there are no separate models.

Since many horses have rounder front hooves and more oval, lower-angled hinds, Wide boots often suit the fronts best, while Classic boots may fit the hinds better. See our sizing page for guidance on choosing the right style and size for your horse.

Flex Boots are sold individually as a complete boot, including the boot shell with TPU gaiter, neoprene gaiter, and back strap, ready to use with no extra parts needed.

All components are also available separately, so if one part wears out, you can simply replace it instead of buying a whole new boot.

Here are instructions how to assemble Flex Boots:

Flex Boots are sold individually, allowing you to size each hoof separately for the best fit. For example, if your horse has different-sized front hooves, you can simply order one of each size.

If hooves differ in angle, you can also mix styles, for instance, using a Standard boot on a lower-angled hoof and a Wide boot on a steeper one.

Flex Boots are sold as a complete boot, with neoprene gaiter and back strap included, everything you need in one package. The only extras you might need are pads, pastern strap extensions, or flat rivets.

You can also buy a Basic Boot (shell with TPU gaiter only), but then you’ll need to purchase the neoprene gaiter and back strap separately. Note: the price is the same whether you buy a complete boot or all parts individually.

  • Pads – add cushioning and sole protection.
  • Pastern strap extensions – for sizes 145–150 with thick legs or heavy feather.
  • Flat rivets – replace ball rivets to prevent the back strap opening on the inside of the shell.

Yes! All Flex Boot parts are replaceable. If one part breaks, you only need to replace that piece, not the whole boot. This saves money and helps reduce waste, making Flex Boots a more sustainable choice.

Flex Boots are extremely lightweight. For example:

  • Size 80 boot: 180 g (6.3 oz)
  • Size 120 boot: 320 g (11.3 oz)
  • Size 150 boot: 540 g (19 oz)

On average, Flex Boots last 600–2000 km (370–1200 miles), but durability depends on factors like hoof condition, trim quality and frequency, how the horse moves, and the terrain you ride on.

Flex Boots last longest, and your horse stays healthiest, when hooves are trimmed frequently and correctly (ideally weekly), the horse moves in balance, and exercise matches its physical abilities. These factors maintain the hoof’s natural breakover, which reduces strain on the boot’s toe, as well as on the horse’s tendons and topline. Without this care, excess stress is placed on both the boots and the horse.

Thanks to our patented toe reinforcement, Flex Boots now offer even greater durability without losing the benefits of a flexible, natural-feeling design.

Pads are optional with Flex Boots. The insole already works like an air cushion, providing excellent shock absorption. However, pads can be useful for horses with thin soles, or if you often ride on rocky terrain.

Pads also help adjust the fit if boots are slightly too big or have extra space. FlexPads are soft and mould to the hoof and insole, creating a secure seal and filling out any gaps as they compress under the hoof.

It’s difficult to give an exact lifespan for FlexPads, as it depends on factors like trim frequency, how the horse moves, and the surfaces you ride on.

The pads are made from soft EVA to cushion and protect without restricting movement. They will show wear quickly, but this is normal, FlexPads are designed to mould to the hoof and insole, compressing under pressure and staying fuller where pressure is lighter, so support is provided exactly where it’s needed.

If one area wears down much faster, it usually signals an imbalance such as infrequent trimming, high heels, long walls, or uneven landing. This isn’t a fault but useful feedback to help correct the cause.

For example, pads used about 25 rides by a horse landing more heavily on the lateral heels show clear wear in that spot, yet remain fully usable. Addressing the bar height and heel balance will improve both the horse’s comfort and pad longevity.

Used pads in hoof boots

Yellow FlexPads are softer and ideal for extra cushioning, for example in laminitis rehab, with very thin soles, or to improve fit if the boots are slightly too big.

Red FlexPads are firmer and provide stronger protection, which can help thin-soled horses or those ridden on rocky terrain. If soles are sensitive, it’s worth trying both to see which the horse prefers.

Both pad types last longer when rinsed in warm water after use and dried in a warm place, which helps the EVA foam regain its shape.

Ice studs are small metal studs that screw into the soles of Flex Boots to improve traction in winter. Once installed, they extend about 5 mm. All Flex Boots feature a FlexStud Base with pre-marked starter holes, making installation quick and accurate.

Flex ice studs are effective only when they can bite into solid ground beneath the hoof. Since they extend just 5 mm, they won’t offer reliable grip on surfaces like wet grass or deep mud where there’s no firm base underneath.

We also don’t recommend using larger studs. Flex studs are designed to improve traction on varied surfaces, not to guarantee full speed on every terrain.

Sizing and fitting

We have detailed instructions about how to find the best size for your horse or pony. Taking accurate measurements and photos of the hooves is paramount for determining the correct size. When choosing a hoof boot size, the hoof shape and conformation matter just as much as the hoof measurements do.

For more advice, please visit our sizing page.

If you need in-person fitting, please contact your nearest retailer and ask if they can refer you to a boot fitter in your area.

Two measurements are needed for finding the correct size boots; length and width of the hooves. Hooves should always be measured within a day or two of a fresh trim, and the hooves must be cleaned thoroughly so that you can see to measure at the right place.

Note that in order to assess boot sizing and suitability accurately, in addition to the measurements, we also need to see photos of the hooves from the side, front, and sole. See our sizing advice page for details on how to determine the correct boot size for your horse or pony.

Our Choose the right size page has information about how to find the right size boots for your horse or pony. 

The User instructions page shows you how the boots can be adjusted, to fit them correctly on your horse’s hooves.

And our Get the fit right page has a lot of information about troubleshooting fitting issues.

Many retailers also offer sizing and fitting advice, either online or in person. So it’s worth contacting them, especially if you’d like a professional hoof boot fitter to come and size your horse or pony in person. You can find a list of our retailers here.

Yes, they are. The measurements listed in our size charts are the actual measurements taken from the inside of the boot sole. So as long as you measure your horse’s hooves accurately, you can directly compare them to our boot size chart measurements to determine what the best size boots are for your horse or pony.

However, keep in mind that the hoof shape and conformation affect the boot fit as much as the measurement does. So it’s always advisable to seek professional fitting advice before purchasing boots.

If the owner knows how to rasp the hooves weekly, so that the hooves stay the same size all the time, then it’s ok for the boot to be quite snug right after a trim. However, if the hooves are only trimmed by a professional every 4 weeks, then the boots need to have room for the hoof growth that happens between trims. In this case, you can use pads in the boots for the first week or two after a trim, to improve the boot fit.

Yes, if the boots are already a snug fit, adding pads can make them too small. If you need to use pads, it’s better to purchase one size larger boots. Because Flex Boots only go up by 5 mm from one size to another, the larger boots will usually still be a good fit.

Currently, the smallest size Flex Boots are size 80 and 80W. Size 80 measures 80mm in width and 90mm in length. The size 80W boot measures 80mm in both width and length.

Currently, the largest size Flex Boots are size 150, which measures 155mm in width and 160mm in length.

Flex Boots are the softest hoof boots on the market, and that’s on purpose. They are designed to work well as part of holistic hoof care that includes frequent barefoot trims (we recommend a small weekly trim, ideally done by the owner in between professional appointments), as well as a species-appropriate diet and living environment.

Flex Boots are not made to withstand hoof morphologies that can – and should – be primarily fixed by addressing the above-mentioned aspects of holistic hoof care. If your horse has problems like long toes, serious flares, unnaturally high heels, or the walls are too high for example, Flex Boots are unlikely to work well for your horse. However, the good news is that all these issues can be fixed relatively quickly – that will benefit your horse first and foremost, and as a secondary benefit, Flex Boots will also then work for your horse.

You may have heard the saying “this horse’s hooves are too small for its anatomy”, but that is rarely the case. The pedal bone (not the length of the hoof wall) dictates the size of the hoof. We cannot affect the anatomically correct size of the hoof by growing the hoof wall.

Our website and blog have lots of useful information about what kinds of hooves Flex Boots are suitable for. This blog post is a great place to start: What kind of hoof shapes do Flex Boots fit?

The smallest size 80 Classic and 80 Wide boots fit some miniature ponies, but not the very smallest ones. It’s advisable that you follow the instructions on our Choose the right size page, to determine whether the FlexPony boots fit your pony or not.

Size 150 boots, which is our largest boot size, will fit draft horses too, as long as the hooves are not larger than 155 wide and 160mm long.

Flex Boots work very well for horses with feather! The feather can be tucked inside or pulled outside the pastern strap and neoprene gaiter, whatever works best for your horse.

If the horse has a lot of feather, they might need custom boots with one size larger TPU gaiter, to ensure the gaiter sits correctly on the hoof and leg. Alternatively, if your horse is in size 145 or 150 boots (and because there aren’t any bigger TPU gaiters beyond these sizes), you can purchase pastern strap extension pieces to attach to the existing pastern strap.

Classic FlexPony and FlexHorse Boots are designed for hooves that have a naturally slightly oval shape to them. This means that the hoof should not be more than 10mm narrower than long. When the hoof is slightly narrower than this, pads can be used to fill the space on the sides, and the boots may still work when used with the pads. If, however, the hoof is considerably more narrow than long, then it’s unlikely that Flex Boots will work.

It’s worth pointing out that hooves that are more than 10mm narrower than long have, in most cases, pathology that is most often caused by the way the hooves have been trimmed. In other words, the trimming method and/or frequency has allowed the toe to grow too long. So this is first and foremost a trimming issue, rather than a case of finding boots that will suit the unhealthy hooves. Often hooves like this can be significantly improved in just 1-3 trimming cycles, as long as the technique is correct and the trims are done frequently enough (every 1-2 weeks).

FlexPony Wide and FlexHorse Wide Boots are the same width and length, so they suit naturally round hooves very well. If the hoof is slightly wider than this, the wide boots should still work on the horse. But hooves that are considerably wider than long would not be suitable for Flex Boots.

It’s worth mentioning that hooves that are much wider than long have, in most cases, pathology that is most often man made. In other words, the trimming method and/or frequency has allowed the sides of the hoof to flare and has caused the hoof to become unnaturally wide. So, this is first and foremost a trimming issue, rather than a case of finding boots that will suit the unhealthy hooves. Often hooves like this can be significantly improved in just 1-3 trimming cycles, as long as the technique is correct and the trims are done frequently enough (every 1-2 weeks).

Hoof boots may twist if the horse has a twist in its movement. This can be a conformational issue, or something that can be fixed with the help of an osteopath or an equine physio.

If the boots twist, the first thing is to check that the boot size, and all the fit settings, are completely correct. You can find advice and instructions on our YouTube channel, sizing page, and fitting page. 

Adding Flex Pads into the boots can also help with twisting because the pads create almost like a seal between the horse’s sole, and the insole of the boot.

Read this blog post for more information about boots twisting, and what you can do to prevent it from happening.

Flex Boots were designed for horses and ponies whose hooves are cared for and trimmed in the correct way. This means that the hooves should be trimmed according to the individual horse’s anatomy so that the toes are the correct length, the hoof doesn’t have significant flaring, the heels grow strong at the widest part of the frog, bars are trimmed to the sole level and hoof wall is beveled to remove pressure from the outer part of the wall. This type of trimming benefits the horse tremendously and our boot is designed to encourage owners to provide this correct type of barefoot trim for their horses. Then Flex Boots will also fit the hooves in the best possible way, and last a long time.

If the hooves are poorly trimmed and have problems like long toes, bad flaring, high heels or overly long hoof walls, the boots will not fit the hoof correctly. If the boots do stay on, they may wear out prematurely or get damaged.

Therefore it’s highly advisable that, before purchasing Flex Boots, you do your best to ensure that your horse’s hooves do not have pathologies that would make the boots unsuitable. 

The longer the trim cycle, the bigger the boot needs to be so that it’ll still fit the hooves at the end of the trim cycle. If the owner is not doing a maintenance trim between hoof care professional’s visits, using pads in the first week or two after a trim will help the boots fit better when the hooves are smaller than at the end of the trim cycle. We recommend a maximum of a four week trim cycle, any longer than that and the overgrown hoof will start to have a negative effect on the horse’s biomechanics.

We do not recommend heat fitting Flex Boots. There are 29 size options between the standard and wide boot styles, and the wide boots are usually a good fit for more upright hooves, as long as the hooves are trimmed according to the horse’s anatomy.

If you do decide to heat fit the boots, the warranty will be void.

Use

Although Flex Boots are the softest hoof boots on the market, when fitted and used correctly they are very durable. On average people get about 600-2000 kilometres (c. 370-1200 miles) out of the boots, but the longevity depends on several factors.

To make the boots last for as long as possible, the hooves must be kept in the anatomically correct shape, through a small weekly maintenance trim that can be done by the owner. An unbalanced hoof will wear out the boot unevenly, and in the long run will also cause the horse issues – so it’s worth investing in the correct hoof care. Upper body issues can also affect the hoof landing and therefore the boot longevity.

Just like with humans, the coarser the surface and faster the speeds, the quicker the boots need to be replaced. A marathon runner will wear out their trainers faster than a person who jogs occasionally. And if the marathon runner has a twist in their movement, or they drag their toes on every step, their trainers wear out unevenly. So taking care of the horse holistically is important if you want your Flex Boots to last as long as possible.

The boots were designed with these things in mind on purpose; we designed them like this, because correct hoof care and adequate bodywork are what’s best for the horse. Flex Boots are designed to complement these things, so Flex Boots benefit from the same things that your horse does!

The boot shells have holes in the toe quarters that allow for air to circulate. The back of the boot is also open, and the patented insole design with its ridges ensure that the boots are as breathable as possible.

If you’re using the boots for turnout, ensure that the neoprene gaiter is fitted correctly: move the elastic high enough so that you can see at least half of the TPU gaiter’s metal rivets below it. This way the neoprene gaiter doesn’t make the heel bulbs sweat.

Yes, they have excellent traction! Because of the softer boot material and the shape and structure of the outer sole, Flex Boots provide good traction on most surfaces, including gravel roads and tarmac. However, traction may be reduced on very muddy ground or on wet grass, so always use common sense and if in doubt, it’s better to start off slow and see how your horse copes on new surfaces.

Flex Boots are suitable for 24/7 wear, provided that they are the right size and fitted correctly. They are designed to hug the hoof without rubbing any part of the hoof or leg. When using the boots around the clock, it’s important to take the boots off at least once a day and check the hooves, just in case. If the neoprene gaiters are wet or muddy, they should be changed to clean ones daily.

When used around the clock, it’s imperative that the boots are adjusted to fit the hooves as well as possible. You can find instructions for this on the User instructions-page.

Although our boots can be used 24/7, they might still come off in certain situations. If your horse over-reaches, brushes its legs together or likes to have a buck and a run-around in their field, the boots may come off. But because the boots are so soft, they are highly unlikely to cause injury to the horse even if they do come off. If you’re worried about the boots coming off, adding bell boots on top of Flex Boots will help. Just make sure the bell boots are big enough so that they cover the back of the hoof boot properly.

If you’re using Flex Boots with ice studs during turnout, our recommendation is to always use bell boots on top of the boots, to prevent the ice studs causing any damage. 

If your horse is at all hesitant to move on a specific surface such as gravel roads (especially when asked to work), then you should definitely consider using hoof boots on them. Using hoof boots is not a “failed attempt to go barefoot”. It just means that you’re a responsible horse owner who is providing their horse the support they need.

Some horses are barefoot and can handle all kinds of terrain, all year round. But this is fairly rare, and most barefoot horses would benefit from hoof protection, especially when they are asked to do work.

Think of it like this: you yourself might be capable of walking on tarmac barefoot, but wouldn’t you be much more comfortable doing so in well-cushioned trainers? It’s the same for horses; just because they can do something, doesn’t mean that they should. Our view is that every horse should be provided this kind of support, every time they are asked to carry a rider, pull a carriage or do any other activity that is not “natural” to them. Boots will also protect the hoof from excessive wear.

In principle, yes, at least outside competitions. But how well the boots function, depends on a few factors such as how your horse moves, and whether you’re asking the horse to perform at its extremes, for example doing fast gallops or jumping very high jumps. When Flex Boots are the right size, and fit the hooves well, they stay on in these activities too.

Yes you can! We have lots of customers who jump in Flex Boots successfully. Because Flex Boots are so soft, they allow your horse to feel the ground better than metal shoes or rigid hoof boots do. This makes your horse more sure-footed, which is important when you’re going over jumps.

Flex Boots are allowed in some competitions. In general, show jumping and endurance competitions tend to allow the use of hoof boots all around the world. In other disciplines, such as dressage or carriage driving, you would need to check what your local rules are about the use of hoof boots in competitions.

When the horse is asked to perform at the limits of its capacities, the forces involved increase, and therefore the chance of hoof boots staying on naturally reduces. The more extreme  you want your horse to perform, the more important it is that the hoof boots fit your horse’s hooves well and are adjusted correctly. That being said, we regularly see videos of our customers doing fast gallops in Flex Boots, and the boots don’t budge at all!

Yes they can! Although keep in mind that if the horse over-reaches, brushes its legs together or likes to have a wild run-around in their field, the boots (and any hoof protection, even nailed on shoes) can come off.  So we do not guarantee that Flex Boots stay on, no matter what. But what’s nice about them is that they are soft, and there are no parts that could damage your horse, even if the boots come off partially or completely.

Absolutely! Flex Boots are made with TPU material which doesn’t absorb water. The back of the boot is open, and there are drainage holes on both sides of the boot, so any water will drain out easily and the boots will never get soggy or heavy, even if used in water or wet conditions.

Yes, since Flex Boots are designed in Finland, they are made to function very well in winter conditions too. The boots can be used with ice studs, to have great traction on icy surfaces. The ice studs are easy to install, thanks to the pre-drilled starter holes in the soles of the boots. Smaller pony boots take 6-8 studs each, and larger boots take 10-12 studs. Ice studs are installed all around the boot, including the bevelled toe area, so the horse will have secure footing throughout the movement. We sell the ice studs and ice stud keys in our online store.

In general, Flex Boots provide good traction on all surfaces. Because the boot material is softer, it gives a better grip on most surfaces than hoof boots made with hard plastic. But of course we cannot say that Flex Boots provide perfect traction on all surfaces. If the grass is wet, it’s advisable to go slower, listen to your horse and give them time to find their feet. And if you ride on a muddy area, with hard ground underneath, the mud layer will inevitably act as a kind of lubricant, so it’s unrealistic to expect the horse to have good traction on such surface, regardless of their hoof protection.

No they do not. When you have the right size Flex Boots, and they are fitted correctly, they do not require any breaking-in. You can literally put them on, and you’re good to go! But it is a good idea to desensitise your horse to the boots. In case a boot does come off, you don’t want your horse to panic. So make sure your horse is comfortable with things flapping around their feet.

This is nearly impossible, as long as the boots are used and fitted correctly. The neoprene gaiter is an essential part of the boots, and the boots should never be used without the gaiters. The gaiter’s job is to protect the leg from being rubbed by the pastern strap.

The boot material is very soft and flexible, and the boots are carefully designed to support natural hoof function and movement, so we have never had a situation where they would have rubbed the horse’s legs.

But even the softest product can rub or chafe if it’s used incorrectly. So always follow the instructions you can find on our User instructions-page and YouTube channel.

In general, the answer is yes. Flex Boots are designed to function well on all terrain and in all seasons. But because they are softer, for the best user experience the horse’s hooves must be trimmed correctly and often enough, and they need to move in a balanced way. This is best for the horse, and also for the longevity of the boots.

In certain terrain, such as on wet grass or on mud, the traction is not as good as on hard, dry ground. This goes with any hoof protection that the horse is wearing, so it’s always advisable to allow the horse to move at a pace that they find comfortable, and not push them to go faster than is safe.

Yes, mules and donkeys can use Flex Boots too! Because Flex Boots can be adjusted in so many different ways, they can be fitted on a huge variety of hooves. Custom boots provide even more flexibility when it comes to fitting hoof boots for equines.

Flex Boots are incredibly effective in rehab cases. The soft materials make the boots comfortable for the horse to wear and combined with the support they provide, most horses find instant relief when wearing Flex Boots, and the improvement is obvious.

Flex Boots can be worn 24/7 if required; when fitted correctly, they do not rub at all, and promote correct hoof function.

Yes, they are amazing for laminitics! When the hoof is compromised with thin soles and other morphologies that come with laminitis, the horse needs effective cushioning for their hooves. Flex Boots with pads are the ideal solution! They support and cushion the hoof, whilst allowing the hoof to function as nature intended. The soft materials and the patented sole structure stimulate the hoof and digital cushion, which increases blood flow in the hoof, and that in turn promotes healing.

If the hooves have significant morphology, such as substantial laminar wedge, the foot fit might not be perfect. But that is OK, because laminitic horses rarely move fast, so the boots tend to stay on even if the fit is somewhat compromised. With severely compromised hooves, the horse or pony may benefit from having two FlexPads in each boot. In such cases, the softer yellow FlexPads are the best option.

Flex Boots are great for horses that are transitioning from shoes to barefoot life. Depending on the hoof condition and shape straight after shoe removal, the boots might not fit perfectly straight away. If the horse is sore, using Flex Boots with pads offers a perfect balance of support and cushioning for newly barefoot hooves. Flex Boots can be used 24/7 if the horse requires it, and the boots promote greater hoof health whilst offering protection.

Some people use Flex Boots on the front feet only, and this is OK. Horses naturally place more weight on their front legs than the hinds. As a result, the fronts experience more impact and stress, and there’s greater possibility of injury during movement, especially when moving at faster speeds or jumping.

Whilst the hind feet also experience stress, the need for hoof protection isn’t as great as for the fronts, especially if you’re only doing light work or riding on smooth surfaces. Back feet need boots when riding on gravel roads or any terrain where the horse may feel uncomfortable.

If your horse loses a metal shoe and needs temporary hoof protection, Flex Boots might work. However, it’s important to assess the hoof and identify anything that could render Flex Boots unsuitable in this situation. Such things include hoof walls that are long and sharp, or overly long toes, as those can affect the durability of the boots.

Flex Boots are not suitable for use on top of metal shoes. Because the boots are made of softer, flexible material, the localised pressure of a metal shoe will affect the durability of the boots.

Yes, the neoprene gaiters are an essential part of the boots, and the boots should never be used without them. The neoprene gaiter is designed to prevent the pastern strap and TPU gaiter from rubbing the leg or the heels.

The boots can be used in hot climates without the fear of hooves overheating. The holes on the boot shell, along with the insole design that is textured, provide air circulation inside the boots. Every horse is different though, and we recommend that the hooves are checked regularly if the boots are used in hot climates.

Cleaning and care

Flex Boots are super easy to clean! Simply rinse them under running water, or wash them in a bucket of water using a brush to get rid of any dirt or debris. Do not use any cleaning products to clean the boots, as they can have a reaction with the boot material and damage it.

It’s not advisable to use Flex Boots in sea water too often, and always rinse the boots thoroughly with tap water after they’ve been exposed to sea water.

Use of cleaning products is not advisable, because the cleaning product can have a reaction with the boot material and damage it. Water is sufficient to clean the boots, along with a brush if there’s stubborn dirt or debris stuck on them.

Yes you can! The edges might fray a bit during the wash, but that is simply cosmetic and will not affect the use at all. Just remember to wash them in a cold wash (30 degrees is normally good) and air dry them. Do not put the neoprene gaiters in a tumble dryer!

The FlexPads are designed to mould to the sole and inside of the boot, so that they provide additional support and cushioning where it’s required. We advise you to rinse the pads in warm water after every use, and use a brush to remove any dirt or debris from the pads. Leave them to air dry, and they are good to go again.

Soaking the pads in near-boiling water for a couple of minutes will help them plump up, but be aware that using water that’s too hot, or leaving them to soak for too long will shrink the pads.

Flex Boots need to be stored in an open space with good ventilation, for example hung up on the wall of your tack room. Never store the boots in a bag, in a car,  in a closed chest of drawers or in a closed container of any kind.

TPU material in general benefits from regular use and being stored in an airy place.

Flex Boots allow for a lot of adjustments as is: there are two boot styles (standard and wide boots), and both can be adjusted with the pastern strap and back strap to get a good fit. Custom boots are also available, for horses that have smaller or larger heels than normal. So the boots can be adjusted to fit a large variety of hooves as is. As long as the hooves are trimmed correctly, these normal adjustment options are enough to get a good fit.

However, the boots can be modified even further if the customer so wishes. But be aware that any modification will void the warranty on the products.

Purchase Flex Boots

Flex Boots can be purchased through our retailers that are located all over the world. Please visit our Where to buy page for details of all our retailers.

The first step in becoming a retailer is to fill out the contact form on our Become a Retailer page. After submitting the form, you’ll receive an automatic email with details about the next steps in our retailer process.

Returns and warranty

Flex Boots come with a warranty under Finnish consumer law. If you experience an issue, please contact the retailer you purchased from, or us directly if you bought through our online store, and we’ll assist with your claim.

Please note that any modifications, or use with non–Flex Boots products, will void the warranty.

👉 You can read our full warranty policy here.

Yes. Any modifications, such as adding extra fastening items or cutting the boot shell, will void the warranty. The warranty is also void if the boots are used with products outside the Flex Boots range (e.g. pads from other manufacturers).